Privacy Policy

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Effective date: February 9, 2026

Overview
We respect your privacy and are committed to protecting personal information collected through this website and in the course of our professional services. This policy explains what we collect, why we collect it, how we use it, and the choices and rights available to you. By using our site or engaging our services, you consent to the practices described below.

Information We Collect

• Contact and identity data: name, company, job title, email address, phone number.
• Business and engagement data: company size, industry, project details, proposals, meeting notes, and files you provide.
• Usage data: pages visited, session duration, IP address, browser and device information, and cookies.
• Communications: messages, emails, and notes exchanged during service delivery.
• Payment and billing data: invoicing details and payment records when you purchase services (collected only as required to process transactions).

How We Use Your Information

• Deliver services: to provide coaching, training, territory optimization, proposals, and related consulting.
• Communicate: to respond to inquiries, schedule sessions, send invoices, and provide service updates.
• Improve services: to analyze usage, refine offerings, and develop training materials.
• Legal and safety: to comply with legal obligations, resolve disputes, and protect our rights.

Legal Basis and Compliance

We process personal information to perform contracted services and for our legitimate business interests (service delivery, billing, and improving offerings). We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

Sharing and Disclosure

• Service providers: we may share data with trusted third‑party providers who perform services on our behalf (payment processors, hosting, analytics). These providers are contractually bound to protect your information.
• Legal requirements: we may disclose information to comply with legal obligations or to protect rights and safety.
• Business transfers: in the event of a merger, sale, or reorganization, personal information may be transferred as part of the transaction with appropriate protections.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described, to meet legal or accounting obligations, and to resolve disputes. Retention periods vary by data type and purpose; if you request deletion, we will remove data unless retention is required by law.

Security

We implement administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no system is completely secure; we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to operate the site, analyze usage, and support marketing. You can manage cookie preferences through your browser settings; disabling cookies may affect site functionality.

Your Rights and Choices

• Access and correction: you may request access to or correction of personal information we hold about you.
• Deletion and restriction: you may request deletion or restriction of processing, subject to legal and contractual limits.
• Withdraw consent: where processing is based on consent, you may withdraw consent at any time without affecting processing prior to withdrawal.
• Marketing opt‑out: you may opt out of marketing communications at any time using the unsubscribe link or by contacting us.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

Children

Our services and website are not directed to children under 13. We do not knowingly collect personal information from children.

International Transfers

We operate in Canada and may use service providers located outside Canada. When personal information is transferred internationally, we apply contractual and technical safeguards to protect it.

Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised policy on the website with an updated effective date.

Contact

For privacy inquiries, requests, or complaints, please contact:
Email: info@geosaleslab.ca

If you remain unsatisfied after contacting us, you may contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority.